Privacy Policy

Effective Date: 1st July 2025
Last Updated: 20th August 2025

At Allansa Holidays, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Personal Information: Name, email address, contact number, country, travel preferences, and other details you provide when making an inquiry or booking.

• Booking & Payment Information: Travel dates, number of guests, accommodation and meal preferences, and payment details (processed securely through third-party providers).

• Technical Information: IP address, browser type, device information, and browsing activity collected via cookies and analytics tools.

2. How We Use Your Information

Your information may be used to:

• Process inquiries, bookings, and payments.

• Customize your travel experience and provide personalized recommendations.

• Communicate with you about your bookings, offers, and updates.

• Improve our website, services, and customer support.

• Comply with legal, tax, and regulatory requirements.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

• Enhance your browsing experience.

• Analyze traffic and website performance.

• Provide relevant promotions and advertising.

You can manage or disable cookies in your browser settings, though some features of our site may not function properly without them.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted Service Providers (e.g., hotels, transport providers, activity organizers) necessary to fulfill your booking.

• Payment Processors to securely complete transactions.

• Legal Authorities if required by law, regulation, or legal process.

5. Data Security

We use appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your country of residence, you may have rights to:

• Access the personal information we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at the details provided below.

7. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of third-party sites.

8. International Data Transfers

As a tourism service provider based in Sri Lanka, your information may be transferred and processed outside your country of residence. We take reasonable steps to ensure such transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Allansa Global (Pvt) Ltd
344 Colombo road, Peradeniya, Sri Lanka
Email: info@allansaholidays.com
Phone: +94 777 270 568